Reference

Terms That Govern Your abbaji Account

These terms set out what you agree to when you open and use your abbaji account — covering deposits, withdrawals, account conduct, and when we may restrict access. Eligibility depends on your local law and the regions where abbaji operates.

Account eligibility appliesbKash, Nagad, Rocket coveredLocal law determines accessAccount security obligations applyTerms updated with notice
abbaji Terms That Govern Your abbaji Account
TERMS CONTACT PATHS

Reach Us About These Terms

Questions about a specific clause, a transaction dispute, or an account restriction? Our support team handles terms-related queries directly. Reach out through the channel that suits you — we respond to account and policy questions through live chat, email, and our help desk. Have your registered mobile number and wallet details ready when you contact us, as these are used to verify your account before we can discuss any account-specific matter.

Live Chat Start a chat from your account dashboard. Identify yourself with your registered mobile number and we can address most terms queries in one session.
Email Support Send your terms question or dispute to our support address. Include your account ID and the relevant transaction reference for a faster resolution.
Help Desk For account suspension or closure requests, the help desk route lets you submit a formal written request that is logged and tracked with a reference number.
HOW WE HANDLE THIS

Account Security and Your Responsibilities

Keeping your account secure is a shared responsibility. We apply encryption to all account sessions and require PIN verification for bKash, Nagad, and Rocket transactions on our end. Your side of the obligation is to keep your login credentials private, never share your account with another person, and notify us immediately if you suspect unauthorised access. Account data is retained for as long as the account is active and for a further period as required by our operating obligations.

Transaction Verification

Every bKash, Nagad, and Rocket deposit is matched to your registered wallet. If the sender number differs from your account record, the transaction is flagged for manual review.

Account Data Retention

We retain your account history, transaction records, and wallet references for the duration your account is active, plus any further period our operating obligations require.

Credential Security

Your login password and OTP codes are never requested by our support team. Any message asking for your OTP is not from abbaji — do not share it.

Requesting Account Changes

To update your registered mobile number or linked wallet, submit a verified request through live chat or email. Changes take effect after identity confirmation is complete.

Common Questions About These Terms

The terms cover more ground than a single read-through, so here are the questions we hear most often. If your question is not here, live chat is the fastest way to get a specific answer about your account situation.

No. The wallet used to deposit must be registered in your own name and match the mobile number on your abbaji account. Mismatched wallets are flagged and may lead to account review.

Duplicate accounts are not permitted under these terms. Where we identify multiple accounts linked to the same person, all accounts are subject to closure and any pending balances are reviewed before release.

We update the terms on this page and note the revision date at the top. If a change materially affects account use, we may also send a notification to your registered contact before it takes effect.

Yes. Access to and use of your abbaji account depends on your local law and the eligible regions where we operate. These terms do not override any applicable local legal restriction on account activity.

Submit a closure request through live chat or the help desk. Withdraw your remaining balance before the request is processed, as balances left in a closed account are handled according to our retention policy.

Attempting to withdraw a credit before meeting the stated conditions, using multiple accounts to claim the same credit, or wagering in a way designed to exploit credit terms all constitute misuse under these terms.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.